How many slots should I purchase?
Unlike in previous Battlefield games, spectators and commanders are considered players and are counted as 'slots'. That means if you want a 32 v 32 player server with 2 commanders and 4 spectators, you'll need 70 slots.
If you select 32 slots and enable commanders, you'll have a 15v15 game with commanders.
If you select 48 slots and enable commanders and 4 spectators, you'll have a 21 v 21 game.


Where can I find further information/help guides on server rentals?
We have just launched a brand new FAQ section to help facilitate any questions you may have on our services.

https://www.ausgamers.com/server-rentals/help.php


When will my pre-order be billed?
Your pre-order will be billed immediately, but your subscription time will be extended so that your next payment will be a month from the Australian release date of Battlefield 4.


When will my server be able to be configured?
You will have access to the configuration options immediately, and your server will be visible in BattleLog within a few minutes of completing your order.


When will my server be ready to play on?
Your server will be available for play as soon as it shows in BattleLog, within a few minutes of completing your order.


When will you host ProCon Layer Services?
We don't have an ETA just yet, but we are planning on introducing this soon. It won't be for a few weeks at least. If you need a host in the mean time, ask on the Game Server Rentals forums, our community can recommend a few options for you.


My question hasn't been answered
Feel free to post the question on these forums and our community may be able to answer it. Of course, the fastest official response will always come from our contact form.